Medical & Non-Medical Escorts
Doctor, nurse, paramedic or non-medical escort coordination for patients who require supported travel rather than a dedicated air ambulance.
What This Service Covers
Escort profile selection based on the case brief
Travel and airline coordination
Patient pickup and pre-departure support
Arrival handover and onward-ground planning
How Coordination Works
- Provide the patient condition, route and proposed travel plan
- The case is reviewed to identify an appropriate escort profile
- Travel, equipment and handover requirements are coordinated with relevant parties
- The escort supports the agreed journey and arrival handover
What to Share with Us
- Recent medical information and mobility status
- Travel route and proposed flight details
- Airline clearance information where applicable
- Origin and destination handover contacts
Who This Service Helps
Insurers, assistance companies, employers and families arranging supported commercial travel or non-medical accompaniment.
Medical & Non-Medical Escorts FAQs
What type of medical escort may be required
The escort may be a doctor, nurse or paramedic depending on the patient’s condition, required monitoring, medication, mobility and route. Some journeys may need non-medical assistance instead of a clinical escort.
Does a medical escort replace airline medical clearance
No. A medical escort supports the patient during the journey, but the airline can still require its own medical clearance, documentation or equipment approval.
Practical Guides for This Service
Official Guidance Related to This Service
IATA publishes an aviation medical reference covering passenger health and airline medical considerations.
Related Services
Need Help with an Active Case
Share the patient location, requested assistance and the best callback number so the team can assess the next operational step.