24/7 Case Support
Start a Medical Assistance Request
Send the patient or traveler location, required assistance, a short situation summary and the best callback number. Pak-Assist will assess the appropriate coordination pathway.
Fastest Contact Options
Choose the Channel That Works for Your Case
What to Send First
- Patient or traveler current location
- Requested service and urgency
- Short clinical or operational summary
- Origin and destination if movement is requested
- Commissioning organization and callback details
Privacy note: Do not send extensive sensitive medical records through an unsecured public form. The team can confirm an appropriate document channel after the case is opened.
Medical emergencyContact the appropriate local emergency service first, then notify Pak-Assist if coordination support is required.