Skip to content
Transport and Repatriation

Medical Evacuation & Repatriation

Clinical, logistical and receiving-facility coordination for medically appropriate patient transfers within a country or across borders.

Medical transport team preparing a patient transfer beside an aircraft
Service Scope

What This Service Covers

Clinical information and transfer-feasibility coordination

Ground and air transport planning

Airport, provider and receiving-facility liaison

Handover and onward-travel coordination

Coordination Process

How Coordination Works

  1. Share the patient condition, current location and intended destination
  2. Relevant clinicians and transport providers assess the movement requirements
  3. Pak-Assist coordinates the agreed ground, airport and receiving arrangements
  4. The transfer proceeds with handover updates to the authorized parties
Before We Start

What to Share with Us

  • Current medical report and treating-doctor contact
  • Patient identity and travel documents where applicable
  • Origin, destination and preferred receiving facility
  • Payer authorization and callback details
Who We Support

Who This Service Helps

Insurers, assistance companies, air ambulance operators, employers, embassies and families coordinating medically supported patient movement.

Common Questions

Medical Evacuation & Repatriation FAQs

What is the first step in planning a medical evacuation

Confirm the patient’s current clinical status, location, treating contact and intended destination. Those details allow the responsible medical and transport teams to assess whether the proposed movement is appropriate and what level of support is required.

Is repatriation always by air ambulance

No. Depending on stability and airline acceptance, repatriation may use a commercial seat, wheelchair assistance, a medical escort, a stretcher configuration or a dedicated air ambulance. The route should follow the patient’s assessed needs.

Does Pak-Assist own air ambulances

Pak-Assist coordinates medical transport and local ground support through appropriate operators and providers. Aircraft ownership or operation should never be assumed unless specifically confirmed for a given provider and mission.

View All Medical Assistance FAQs →

Related Guidance

Practical Guides for This Service

Independent Reference

Official Guidance Related to This Service

WHO guidance emphasizes standardized planning, coordination and safe clinical care during medical evacuation.

WHO Medical Evacuation Guidance ↗

Related Capabilities

Need Help with an Active Case

Share the patient location, requested assistance and the best callback number so the team can assess the next operational step.

Request 24/7 Assistance